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Care instructions

    1. Washing:

    • Hand wash or machine wash on a gentle cycle with cold water (below 40°C).
    • Turn the garment inside out before washing.
    • Use mild detergent only. Do not use bleach.
    • Do not soak for long periods or pour detergent directly onto the garment.

    2. Special Materials:

    (Color-blocked / tweed / sheer / embellished / fur)

    • Dry cleaning is recommended.
    • Wash gently using a laundry bag.
    • Hand wash gently inside out.

    3. General Notes:

    • Separate colors when washing.
    • Do not wring or twist the garment.
    • Hang to dry in a cool/shaded place, avoid direct sunlight.
    • Tumble dry on a low setting.
    • Iron at low temperature. Turn inside out before ironing.

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Shipping policy

  • Customers are responsible for two-way shipping fees and product differences (if any).

© Nai n' Muse 2025
NAI N MUSE_SUBMARK LOGO_BLK (2)-Photoroom

NAI N MUSE HOUSEHOLD BUSINESS

Tax Code: 079197001502

Issued by: HCMC DPI

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Nai n' Muse
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SHEER SET
SHEER SET
450.000 VND - 550.000 VND
VALEN SET
VALEN SET
490.000 VND - 600.000 VND
ASYM ROSETTE SET
ASYM ROSETTE SET
550.000 VND - 590.000 VND
CHAMPAGNE SET
CHAMPAGNE SET
390.000 VND - 690.000 VND
IVORY SET
IVORY SET
360.000 VND - 600.000 VND
LUMI SET
LUMI SET
450.000 VND
AUBRINE SET
AUBRINE SET
500.000 VND - 600.000 VND
NORY SET
NORY SET
550.000 VND
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#POLICIES:

Delivery Method:

At Nai, we offer a variety of delivery options to ensure your order reaches you in the most convenient way.

  • Delivery methods include:

* Standard Delivery: Delivery time is 5-7 business days (Monday to Friday).

* Express Delivery: Within Ho Chi Minh City, Vietnam.

* International Delivery: Delivery time is 1-2 weeks.


Product warranty policy:

* Warranty period: 14 days (2 weeks) from date of receipt.

* Warranty conditions: Applicable to products with technical defects (loose buttons, faulty locks, threads, fading, etc.). Warranty does not cover included accessories.

* Shipping fee: Nai De Vogue supports one-way shipping fee, customers pay the remaining shipping fee.


Return policy:

* Exchange: within 48 hours (2 days) from receipt of goods.

* Returns: immediate support if customers are not satisfied upon receipt, no 2-way shipping fee.

* After 48 hours, only warranty support (no exchange/refund).

  • Shipping fee:

* Customer is responsible for 2-way shipping fee and product difference (if any).

  • Support conditions:

* Have order information (phone number/invoice).

* Product still has tags, unused.

* Only exchange product size with same or higher price than purchased product.

* For manufacturing defects, Nai De Vogue will cover all exchange costs (require video of unpacking intact).

* Exchange/refund is not applicable for sale products.


Product preservation instructions:

* Hand wash and separate.

* Color/tweed products: dry clean.

* Silk/embroidered products: dry clean, use laundry bag when hand washing.

* Do not use bleach, do not soak for long periods, and do not pour soap directly onto the fabric.

* Dry gently, do not wring.

  • Note when mixing product colors:

* Dry clean the first time. For subsequent times, use diluted soap, wash quickly, avoid soaking for long periods and do not mix with other colored products.


Size guide

1X1_SIZE GUIDE_0326

Describe

Care instructions