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CÔNG TY TNHH NAI DE VOGUE TĂNG HOÀNG PHƯƠNG KHANH MSDN: 0317384274 Ngày cấp: 13/07/2022 Nơi cấp: Phòng đăng kí kinh doanh, Sở kế hoạch và đầu tư thành phố Hồ Chí Minh
© Nai n' Muse 2025
NAI n' MUSE
PROUDLY MADE BY VIETNAMESE ARTISANS, EMBODIES THE ESSENCE OF FASHION CREATIVITY INSPIRED BY HARMONY AND DELIGHTFUL INDULGENCE OF LIFE.
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#POLICIES:
Delivery Method:
At Nai, we offer a variety of delivery options to ensure your order reaches you in the most convenient way.
* Standard Delivery: Delivery time is 5-7 business days (Monday to Friday).
* Express Delivery: Within Ho Chi Minh City, Vietnam.
* International Delivery: Delivery time is 1-2 weeks.
Product warranty policy:
* Warranty period: 14 days (2 weeks) from date of receipt.
* Warranty conditions: Applicable to products with technical defects (loose buttons, faulty locks, threads, fading, etc.). Warranty does not cover included accessories.
* Shipping fee: Nai De Vogue supports one-way shipping fee, customers pay the remaining shipping fee.
Return policy:
* Exchange: within 48 hours (2 days) from receipt of goods.
* Returns: immediate support if customers are not satisfied upon receipt, no 2-way shipping fee.
* After 48 hours, only warranty support (no exchange/refund).
* Customer is responsible for 2-way shipping fee and product difference (if any).
* Have order information (phone number/invoice).
* Product still has tags, unused.
* Only exchange product size with same or higher price than purchased product.
* For manufacturing defects, Nai De Vogue will cover all exchange costs (require video of unpacking intact).
* Exchange/refund is not applicable for sale products.
Product preservation instructions:
* Hand wash and separate.
* Color/tweed products: dry clean.
* Silk/embroidered products: dry clean, use laundry bag when hand washing.
* Do not use bleach, do not soak for long periods, and do not pour soap directly onto the fabric.
* Dry gently, do not wring.
* Dry clean the first time. For subsequent times, use diluted soap, wash quickly, avoid soaking for long periods and do not mix with other colored products.